Terms & Conditions

Trendy Creations is a Pakistan-based handmade and personalized products business. Many items are handmade, customized, personalized, or made to order. This website is for browsing and inquiry; orders are typically discussed and finalized through WhatsApp.

We aim to describe products clearly so you can understand what to expect. Product pages support browsing and inquiry. Final details for your piece — including customization — are confirmed with you before production begins.

Handmade products may show small natural differences in crochet work, dimensions, placement, texture, or shade. Screen and lighting conditions can also affect how colors appear. These natural variations are part of handmade work.

Final pricing may depend on customization, quantity, material, size, and other requirements. The price is confirmed after your requirements are understood — usually on WhatsApp. Amounts are in Pakistani Rupees unless stated otherwise. The price confirmed for your specific order, along with any applicable shipping, is the price that applies to that purchase.

A website inquiry or WhatsApp discussion alone does not create a confirmed order. An order is confirmed when requirements and pricing are agreed and the required advance payment has been received.

An advance payment is required to confirm the order. Production or customization begins after the required advance payment is received. The advance amount is communicated before payment is requested and may vary by product, customization, and order value. Once materials have been purchased or production/customization has started, the advance payment may be non-refundable.

Custom and personalized items are prepared based on the details you confirm. Please review names, spellings, dates, sizes, colors, quantity, and other customization carefully before we begin. Once materials are purchased or production has started, changes may not be possible.

You are responsible for customization text and reference images you submit. Please only share content you have permission to use, and do not send unlawful or infringing material. We may decline requests we cannot reasonably produce.

Please request changes before production begins. Once materials have been purchased or production/customization has started, changes or cancellation may not be possible, and the advance payment may be non-refundable.

Available payment methods and the payment schedule are confirmed for each order. Direct Bank Transfer and, where specifically offered, Cash on Delivery may be available. See Payment Information for a simple overview of how payment works.

Orders are delivered within Pakistan. Processing and delivery details are described in our Shipping & Payment Policy.

If you believe an item does not match the details confirmed for your order, please contact us with your order information so we can review the matter. For a short overview of how concerns are handled, see Returns & Refunds.

Site content, branding, product photography, and designs belonging to Trendy Creations remain our property (or that of our licensors). Please do not copy or reuse them for commercial purposes without permission. Customer-supplied artwork remains subject to the rights of its owners.

Please use this website lawfully and respectfully. Do not attempt to disrupt the storefront, misuse upload features, or submit harmful or fraudulent information.

Trendy Creations may decline an order before confirmation if requirements cannot reasonably be fulfilled — for example due to feasibility, timing, materials, or other practical limits.

We may update these terms from time to time. The version published on this page is the one that applies when you inquire or place an order.

If anything here is unclear, contact us via WhatsApp or the Contact page before confirming an order.