Order & payment flow
Orders typically follow this path:
- Inquiry (often via WhatsApp)
- Requirements confirmed
- Final price confirmed
- Required advance payment
- Order confirmed
- Production / customization
- Remaining payment according to the agreed arrangement
- Dispatch and delivery
Advance payment
- An advance payment is required to confirm your order.
- Production or customization begins after the required advance payment is received.
- The advance amount is communicated before payment is requested and may vary by product, customization, and order value.
- Once materials have been purchased or production/customization has started, the advance payment may be non-refundable.
More detail is available in our Shipping & Payment Policy.
Payment methods
Available payment methods and the payment schedule are confirmed for each order.
- Direct Bank Transfer may be offered.
- Cash on Delivery (COD) may be available only where specifically confirmed for that order — it is not guaranteed for every order.
Direct Bank Transfer
When Direct Bank Transfer is offered, instructions and account details are shared after your order details are confirmed — for example via WhatsApp. We do not publish bank account numbers on this page. The transfer should be completed as agreed before the order moves forward.
Cash on Delivery
COD is available only when specifically confirmed for your order. If offered, payment is made in cash when the order is delivered, according to the arrangement agreed with you. COD is not automatic for every order.
Need help?
Questions about payment can be sent via WhatsApp or our Contact page.
