HANDMADE TO ORDER · ORDERS CONFIRMED WITH ADVANCE PAYMENT · CRAFTED WITH CARE, JUST FOR YOU

Policies

Privacy Policy

A practical overview of the information Trendy Creations collects when you browse, inquire, customize, or contact us.

Information We Collect

Depending on how you use the site, we may collect:

  • Name
  • Email address
  • Phone number (when you share it)
  • Shipping address details needed for delivery
  • Order and inquiry details
  • Customization text you provide for personalized products
  • Reference images you upload for custom work
  • Messages submitted through the contact form

How We Use Information

We use this information to:

  • Respond to inquiries and WhatsApp discussions
  • Confirm requirements, pricing, and orders
  • Prepare personalized or custom products
  • Arrange payment, dispatch, and delivery
  • Provide order support
  • Improve the reliability of our storefront

Custom Order & Uploaded Information

Customization details and reference images are used to fulfill the work you request. Please only upload images and text you have the right to use.

Third-Party Services

To run the storefront and handle inquiries, information may be processed by services we rely on, including:

  • WordPress / WooCommerce for catalog and order management
  • Web3Forms for contact-form message delivery
  • Cloudinary for storing uploaded reference images (when used)
  • Our website hosting provider
  • Courier or payment partners when needed to fulfill a confirmed order

Cookies / Browser Storage

The site may use browser storage such as localStorage for features like a shopping cart or saved favorites on the same device. We do not use this stored data to identify you across unrelated sites.

Essential cookies or similar browser storage may also be used for basic functionality and security of the hosted application.

Data Sharing

We do not sell customer information. We may share details only as needed to operate the storefront, respond to inquiries, and fulfill confirmed orders — for example with hosting, form-delivery, media storage, courier, or payment partners involved in your order.

Data Retention

We keep information for as long as it is reasonably needed to handle inquiries, fulfill orders, provide support, and meet practical business records needs. Exact retention periods can vary by the type of information and the purpose it was collected for.

Data Security

We take reasonable care to protect information we hold, but no method of online transmission or storage is completely secure. Please use WhatsApp and email carefully when sharing personal details.

Your Requests

If you have a question about information we hold about you, or would like us to review a request related to your contact or order details, please reach out through our Contact page.

Changes to Privacy Policy

We may update this page from time to time. The version published here is the current overview for this storefront.

Contact

Privacy-related questions can be sent through our Contact page. This page is informational and does not claim specific legal certifications or guarantees.