Shipping & Payment Policy

• An advance payment is required to confirm your order.
• An inquiry or WhatsApp discussion alone does not confirm an order.
• Production or customization begins only after the required advance payment has been received.
• The advance amount may vary depending on the product, customization, and order value.
• The required advance will be communicated before payment is requested.
• Remaining payment terms are confirmed with you for your specific order.
• Once materials have been purchased or production/customization has started, the advance payment may be non-refundable.

• Handmade and customized products require preparation time.
• Estimated timing is shared when your order is confirmed.
• Timing can vary by product type, customization, quantity, and current workload.
• Urgent orders are subject to availability and must be confirmed before payment.

• We deliver orders across Pakistan.
• Delivery timing starts after the order has been completed and dispatched.
• Transit time may vary by destination and courier availability.
• Tracking details are shared when available.
• Shipping charges, where applicable, are communicated before final order confirmation.
• Courier transit estimates are not guaranteed and may change due to destination, service availability, or other circumstances outside our control.

Because many pieces are made by hand, small natural differences can occur — for example in crochet work, dimensions, placement, texture, or shade. Product colors may also appear slightly different depending on lighting, photography, and screen settings. These natural variations are part of handmade work and are not considered defects.

Please carefully verify the following before production begins:

• Names
• Spellings
• Dates
• Sizes
• Colors
• Quantity
• Customization details

• Changes should be requested before production or customization begins.
• Once materials have been purchased or production has started, changes or cancellation may not be possible.
• Advance payment may be non-refundable after work or material purchasing has started.

If you believe an item does not match the details confirmed for your order, please contact Trendy Creations with your order information so we can review the matter.

For order, payment, or delivery questions, contact Trendy Creations through WhatsApp or the Contact page.